Terms and Conditions

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Payment Requirements

1. Deposits: If you are not paying by credit card online, all deposits must be paid within seven (7) days of making a reservation. Failure to make the deposit within this time frame may result in the cancellation of your reservation.

2. Confirmation of Payment: Upon receiving your deposit, a receipt will be issued showing the payment made, the balance due, and the due date for final payment. The final payment deadline is listed on each trip.  Trips without a final payment deadline will be due 30 days prior to departure.

3. Full Payment: Reservations made after the final payment deadline require full payment at the time of booking.

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Cancellations & Changes

1. Cancellation Fees:

   • $200 per person for trips over $4000

   • $100 per person for trips priced between $2000-$3999

   • $50  per person for trips priced between$500-$1999

   • $20 per person for tours priced between $100 and $499

   • $10 per person for tours priced between $0 and $99.

2. Deadlines & Refunds: Final payments are due by the date stated on the trip.  If no date is stated, then the final payment is due 30 days prior to travel.  No refunds will be provided for cancellations made after the final payment is due. Deadlines are printed on your invoice or can be obtained by contacting our office. Full penalties apply after the deadline.

3. Reservation Changes: A $25 per person fee applies for changes such as traveler name, departure city, or date changes, in addition to any fees from airlines, cruise companies, etc.

4. Written Cancellations: All cancellations must be submitted in writing.

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Insurance

We highly recommend purchasing trip insurance to cover cancellations, medical emergencies, and luggage protection. Rockport Tours is not responsible for trip interruptions, cancellations, or lost luggage. If you purchase trip insurance, it may cover additional costs such as hotel nights or meals due to delays. Insurance premiums are non-refundable. You may use your own provider or download a brochure for our recommended insurance provider.

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Reservation Policy

All tours require advance reservations, which are accepted on a first-come, first-served basis. Reservations can be made online, by phone, or by email. Early reservations are strongly recommended as space is limited.

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Travel Documents

Travelers are solely responsible for ensuring they have the required documentation for travel, including but not limited to passports, visas, and any other entry or exit requirements for the destinations they are visiting. Rockport Tours will not be held liable for any costs incurred due to a traveler’s failure to obtain proper documentation or being denied entry by immigration authorities.

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Release from Liability

By booking a tour with Rockport Tours, travelers voluntarily release Rockport Tours, its agents, employees, and affiliates from any liability for any injuries, illnesses, damages, or losses arising from or connected to participation in any tour, whether caused by negligence or otherwise.

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Assumption of Risk

By participating in any tour with Rockport Tours, travelers acknowledge and assume all inherent risks associated with travel, including but not limited to accidents, delays, weather, natural disasters, terrorism, or personal injury. Travelers voluntarily assume these risks and agree to travel at their own risk.

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Arbitration Clause

In the event of any dispute, claim, or controversy arising out of or relating to any tour or agreement with Rockport Tours, the parties agree to submit to binding arbitration. Arbitration will take place in the state of Texas. The costs of arbitration will be split evenly between both parties. By agreeing to arbitration, both parties waive the right to bring any claims in court.

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Voluntary Participation

Participation in any tour or activity organized by Rockport Tours is entirely voluntary. By booking and participating in any tour, travelers agree that they are voluntarily undertaking such activities with full knowledge of the potential risks involved.

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Knowing and Voluntary Execution

By booking a tour with Rockport Tours, travelers acknowledge that they have carefully read and understand these terms and conditions and execute this agreement knowingly and voluntarily. Travelers affirm that no oral representations or statements have been made to them that contradict these written terms.

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Your Tour Includes

All tours include transportation, hotel taxes, tips for included meals, hotel maids, and a tour leader.

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What is Not Included

You are responsible for incidental charges such as checked luggage, room service, telephone calls, and meals unless specified. Gratuities for the tour leader and driver are not included. Please note: some air tickets may not be eligible for frequent flyer miles.

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Tipping Guidelines

Tipping for your tour leader and motorcoach driver is optional but appreciated. A guideline of $4–$6 per day (per traveler) is suggested for each.  For example if you are traveling with your spouse for a day trip then an appropriate tip would be $5 for the driver and $5 for the group leader from each of you, for a total of $20.